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概要
Experienced and knowledgeable information technology professional with 3+ years’ experience seeks to contribute his training and acquired skills within technical support and/or help desk role. Key skills include: Adept at Providing Computer Support Troubleshooting of Hardware and Software Configuration of IT devices like Routers, Switches, Attendence Machine Installation configuration and Troubleshooting CCTV Camera Installation, Configuration and troubleshooting Linux and Microsoft Administrator Configuration of Web Server (Linux) Window Server, Firewall (Pfsense), Ap Configuration (Huawei) and Router Configuration.
工作经历
IT Officer
• Installation/Configuration OS including all corporate applications i.e. Oracle & SQL • Daily backup of all Hotel Applications, Firewall, Access Controller, Ving Card Electronic Key Card System (Administration, installation & management) (LoCo & HiCo)
• Alcatel EPABX (Electronic Private Automatic Branch Exchange) System (Administration) IP, SIP
• Fortinet, PFSense Installation, configuration and maintenance.
• Digital IPTV (Internet Protocol Television) System (Monitoring & general troubleshooting) Milano SPA Management System (Administration, installation & general troubleshooting)
• Blue Bird Car Rental System (Administration, installation & general troubleshooting) • Primary Domain Controller (Active Directory) (Administration & user\'s management)
• NMS (Network Management System) (Monitoring, installation & general troubleshooting) • HCMS (Human Capital Management System)Employee\'s Attendance Coordination & Managing
• Fire drills of all critical hotel applications & domain controller on monthly basis Installation and configuration of firewall Kerio Control, MyKerio, Kerio VPN Client.
• Configuration & Maintenance of Switches (Cisco & Alcatel), Routers Daily routine operations (Back Office, Guests, Management).
System/Network/IT Administrator
• Configuration of Linux web server, FTP, Samba, Virtualisation and Sync server.
• Responsible for Window server 2012 (Active Directories, DNS, DHCP Server, VPN, ADC, Group
Policy) configuration, managing and troubleshooting.
• Desktop support to users (Software, Hardware, internet and Xamp/Wamp Server compatibility)
Installation of CCTV Camera, Attendance Machine, Network Installation and troubleshooting.
• Installation of Wamp/Xampp server, Samba, FTP, Virtualisation, Synchronisation between two
severs using Linux and auto backup of primary web server.
• Make monthly inventory of all IT related accessories. Daily backup of All the servers and
restored when required. Clients related servers troubleshooting and configuration as well.
IT administrator
Provide technical support for the I.T Equipment & software to resolve operational problems and/or enhance product performance. To ensure that hardware, software & network is maintained and repaired as necessary.
• Provide end-users support on the use of I.T Equipment & Software
• Assist and educate users for the efficient use of I.T products
• Perform standard preventive maintenance on computers and peripherals to avoid incidents •
Follow-up with ISP for various issues and services for procuring new services and ensuring
availability of service
• Participate in installation of Data/voice network and provide/enhance I.T network
• Liaison with department managers and company management on I.T needs
• To facilitate the growth of the company s I.T and communication infrastructure • Network
infrastructure LAN, VLAN, WAN, VPN, VMWARE
• Servers, operating systems & office automation software.
